There is no denying that the sales process heavily relies on an effective sales call. However, it is important to remember that the sales call
Read moreLearning Styles and Call Centre Coaching
Executive summary In this 900 word article, I explore the four different types of coaching interventions that Call Centre Sales Managers use to drive up
Read moreHigh Performance Sales Organizations
For most B2B companies the largest promotional investment is the sales force, yet most companies fail to utilise this resource to its full potential. As
Read moreThe Coach’s Role on Joint Sales Calls
Normally, when a manager attends a joint sales call, it is at the time of the capabilities presentation or closing presentation. Though attending these meetings
Read moreExamples of Good Coaching
By its definition, one can already figure out the value that coaching brings to an organization, to its executives, down to the ordinary people. Coaching
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